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"What lies behind us and what lies before us are tiny matters compared to what lies within us."
          -William Morrow


Operational Excellence - Quarter 4, 2016

(Awarded to stores that achieve 3.7% overall score on web surveys, exceed IFO goal by 2%, and minimum 2.0 Quarter-To-Date Monthly GM Evaluations)

Jay Petrou

Jay Petrou - Bedford

KPI Awards (Key Performance Indicators) - Quarter 4, 2016

Web Survey - 97%:

Chambersburg, East York, Lititz, Martinsburg, West York, Hanover, Williamsport, Hummelstown, Annville, Leesport, Duncansville, Dubois, Altoona, Indiana, St. Marys, Cranberry, Erie. Murrysville, Belle Vernon, Grove City, Bedford, Mechanicsburg, Carlisle, Huntingdon, Lewistown, Enola

Comparable Store Sales - Increase by 1.25% or Greater:

Annville 1.33%: Somerset 1.33%; Bedford 2.18%; Richland 19.70%; Marzoni’s Scranton 6.96%

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Web Survey Awards - Quarter 4, 2016

(Highest overall Quarter-To-Date Survey score - Minimum of 75 total surveys)

Jay Petrou, Bedford

Honorable Mention:

District 1 - Dallas Grim, Martinsburg; District 2 - Michelle White, Annville; District 3 - Joe Hirsch, Indiana; District 4 - James Perry, Erie

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Occupational Safety - Quarter 4, 2016

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

Steve Stouffer - Elizabethtown

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Food Safety - Quarter 4, 2016

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

Christy Steele - St. Marys

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Ideas of the Quarter - Quarter 4, 2016

Vanessa Murphy, Greensburg - Since we are usually not busy on election days, I think we could offer a free add-on salad bar, burger, appetizer, or something if they show proof that they voted!

Jess Nichols, Marzoni’s Selinsgrove - Pour it forward Marzonis Veterans Day idea – guests can buy (prepay) a vet a drink

Denise Oplinger, Greensburg - Offer various steak toppers to increase the average check

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Gift Card Sales Contest

Highest gift card sales no decrease - Bedford – Jay Petrou

Highest percentage over last year - Martinsburg – Dallas Grim

Highest percentage over last year - Duncansville Marzoni’s – Eve Campbell

Highest percentage of $50.00 bundles sold - Grove City – Sherri Buckley

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Willard's Wellness Award - Quarter 4, 2016

(Presented to anyone who has made significant steps in achieving Wellness.)

5 K Cove Turkey Trot and 4 ½ Mile Hollidaysburg Turkey Trot - Carl Swope, HCP

Procare 2Bfit Training - Beckie Moorehead, Andie Petrunak, Krista Soellner, Rhonda Brown, Cynthia Smith, Brenda Oakes, HO

5 K - Andie Petrunak, HO

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Eagle Leaders - Quarter 4, 2016

(Given to the person exemplifying the most Hoss'pitality and Excellence)

Joy Wilt - Duncansville; Amber McMurray - DuBois; Donna Hutson - Chambersburg; Corey Kohler - State College; Miranda Amick - Altoona; Vanetta Fagan - Greensburg; Alex Rush - Bedford; Ashley Crosson - Shamokin Dam; Austin Rodkey - Indiana; Allie McMunn - Cranberry; Jennifer Snyder - Williamsport; Mary Ann Domer - York East; Ashley Zinz - Erie; Meagan O'Leary - Mechanicsburg; Kary Grieser - Meadville; Miranda Warner - Murrysville; John Wiker - Belle Vernon; Holly Love - Carlisle; Jillian Woomer - Huntingdon; Matt Hoyman - Somerset; Tiffany Petroff - Lititz; Rafael Cuevas - Hummelstown; Lori Weaver - Gettysburg; Chase Hassinger - Lewistown; Jenn Bird - Martinsburg; Dontae Mason - York West; Cathy Mowrer - Elizabethtown; Candie Beam - Richland; Kelly Cool - Hanover; Kylie Kramer - Annville; Missy Eiler - Grove City; Sabrina Schew - Cressona; Amanda Rotkiske - Leesport; Rachael Swasta - St. Marys; Brett Ward - Enola; Brian Morrissey - Central Processing; Emily Eger - Marzoni's Duncansville; Kerry Sickler - Marzoni's Greenwood; Leah Geiling - Marzoni's Selinsgrove; Nicole King - Marzoni's Scranton

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Quarterly Awards | General Manager of the Year | Eagle Leaders